Shipping and Return Policy
Our shipping charges are based on the total dollar amount of the order placed. Orders under $100 ship for $6. Orders over $100 receive FREE SHIPPING.
You have 14 days from the date of receipt to exchange or return any item (unless it is a clearance item or an item marked as "final sale"). Returns for any reason other than receiving a defective or incorrect item will be at the customer's shipping expense. An exchange can be made for a different size or color, but only for the same product. In the case of a defective or incorrect item received, please contact us PRIOR to returning. You can email email@example.com for all return questions.
Please return items to:
- ORDER NUMBER
- SITE IT WAS ORDERED FROM
- REASON FOR RETURN
- WHAT YOU NEED (REFUND OR EXCHANGE with size/color/style you'd like)
- IF EXCHANGING: PLEASE EMAIL US TO FIND OUT HOW MUCH $ WILL NEED TO BE INCLUDED WITH YOUR RETURNING ITEM TO COVER THE SHIPPING OF YOUR NEW ITEM (Cash or Check to Sign Here)
- PLEASE MAKE SURE ITEMS THAT ARE BEING RETURNED HAVE NOT BEEN WORN OR LAUNDERED AND ARE PLACED BACK INTO THE CLEAR WRAPPER THAT THEY WERE PACKAGED IN BEFORE BEING PLACED IN A SHIPPING ENVELOPE.
(If you have your packing slip, you can include that and write the info on that to help us process your return quickly.)
For all questions, please email firstname.lastname@example.org